We offer free and/or discounted load tests for qualifying non-profits, open source software projects, and other noble purposes.

With commercial customers, our pricing policy provides two price options: a pay-as-you-go model and an up-front annual subscription model. The subscription model provides a heavily discounted price per virtual user per hour.

If you believe you are going to run more than 2000 virtual user hours in a year (ie: ten 200 user tests for an hour), the discounts you will receive with the subscription package is well worth the investment.

To learn more, please visit our pricing information.

Our policy is simple:

  • Any unused credits can always be refunded, no questions asked.
  • Any used credits will be refunded with no questions asked if the problem was due to BrowserMob-related issues (service outage, etc)
  • Any credit refund from a result of improper usage, neglect, or failure to follow recommendations on our blog and/or documentation will be subject to a case-by-case basis.

The basic premise behind our policy is simple: we don’t want to tie you in or hold you hostage to our service at any time. If there is no cost to us already put in to a load test or an error occurred that was our fault, we’re happy to provide a refund immediately.

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