The BrowserMob Blog | All about browsers, performance testing, and load testing

Nov/09

30

Cyber Monday verdict is in: Kohls having serious trouble keeping up

Using our own browser-based monitoring service, we’ve been watching some of the top retailers this morning to see how they fare during the Cyber Monday onslaught as US shoppers return to work after the Thanksgiving holiday. Of the sites that we’ve been monitoring, very few have had any problems so far.

While Amazon, Kmart, Macy’s, Walmart, and Best Buy all experienced minor site performance problems, only Kohls so far as outright failed. Starting around 7AM PST their home page response time went from 2.5 seconds to, in some cases, over 25 seconds (a 10X slowdown). At one point it was completely offline.

Check out some of the screenshots our monitoring service captured:

kohls_resp_time.png

kohls_failure.png

khls_screenshot.jpeg

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