Looking for a way to keep up on website performance best practices, load testing tips and all things related to the success of your websites and applications? Then join us for our new BrowserMob office hours.

We’re pleased to announce that starting October 7, SMEs from our Engineering, Professional Services, Customer Service and Sales teams are at your service for one hour on the first Friday of every month. Feel free to pick their brains and ask anything that’s on your mind. They’re happy to share success stories and lessons learned from their work with other customers.

Stop by and see us in booth 201 at  Velocity.   Enter to win FREE monitoring or load testing! Plus, if you’re interested in learning how to build a performance testing framework for your web application in under a day, attend our workshop: Automated Web Performance Testing before 5pm, on Tuesday, June 14th.  Patrick Lightbody, founder of BrowserMob, will also be speaking at this show,  his topic: “From Inception to Acquisition: One Startup’s Journey through the Cloud”. Join us next week!

Velocity 2011

By the way … I am apparently the poster child for this event…. :-)

We apologize for the inconvenience but we’ve had several recent disruptions, some of extended length, to our services.  On Tuesday evening (5/17), we pushed out a release that caused this disruption and unfortunately, it manifested negatively yesterday. During this time,  you may have experienced either slow performance, or error pages reporting “Service Temporarily Unavailable”.

We are still investigating the root cause of this issue and the quality of the release. But in the meantime, we have rolled back to a more stable environment.   This is high priority for us and will notify you again once we have more information.

Are you burning the midnight oil trying to finalize that mobile application or website with less than 24 hours before launch? If so, you’re not alone!

The night before a major mobile launch is often when every person involved in the initiative is on high alert, testing functionality and working to release it on time and fully tested for prime time.

This was the inspiration for our upcoming Twitter chat on Thursday, May 26, hosted by Webmetrics and led by the founder of BrowserMob, Patrick Lightbody.

Konichiwa Japan!

BrowserMob is pleased to announce that we have added a new agent in Tokyo, Japan. We’re excited to be able to offer our users this new location for load testing and website monitoring.

This will be our eighth location from which you can monitor web performance. For Load Testing, Tokyo will be our fifth location from which you can generate traffic. The Tokyo location will aid our Singapore location for the Asian geographic region. You can find more information on the other locations, and the corresponding IP address ranges here: http://blog.browsermob.com/2008/12/faq-what-are-the-ip-addresses-of-your-browsers/

After a long night of reviewing the data logs and trying to recover what we lost on 04/21, we anticipate that we can recover about 9 hours of missing data during yesterday’s outage. Obviously, we were hoping to be more successful and looking to recover 100% of the data. But for now, we are able to ascertain and recover the data lost between these time stamps:

  • 04/21/2011 at 12:47AM PT to 2:36AM PT
  • 04/21/2011 at 8:36AM PT to 3:47PM PT

We do know that Amazon Web Services posted a message on their status page at around  8AM PT notifying us that was a severe issue:

We are happy to inform you that our monitoring services are now back online and our website is now stable.

Here’s the latest update:

  • Washington DC is now enabled for load tests and monitoring.
  • Access to web service APIs is now available.
  • Charts and reports are now accessible.

We have been experiencing a disruption in our monitoring services, due to an issue we’ve been wrestling with all morning: Amazon EC2 is having a severe service disruption. You can follow the progress here:  http://status.aws.amazon.com/.

We are working through these issues in conjunction with Amazon EC2’s updates. In the meantime, here’s the latest on our situation:

  • Our website has some stability issues.
  • We have disabled running load tests from Washington DC.
  • At this time, we know that some monitoring data has been lost but still limited on the scope of the loss. We will do our best to retain what we can but our primary focus is to ensure that we get downtime alerts out to you.

Hot off the press … Selenium 2.0b3 has just been released simultaneously for Java, .Net, Ruby and Python. This release focused on providing support for the next generation of browsers – specifically, IE 9 and Firefox 4.

For more information, check out the blog posting from the Official Selenium Blog.

As we continue to improve our load testing infrastructure and monitoring services, you may have noticed that some of your load tests never got off the ground yesterday (between 4:50 pm – 5:30 pm PDT on March 15, 2011). We apologize for the inconvenience and want to assure you that we have resolved the issue.

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